Returns and Exchanges

If you are not completely satisfied with your purchase you may return it back to Jo Jet within 14 days of your original purchase date. Fill out the form here to get the process started.

We do not offer refunds for shipping fees, you will only be refunded the cost of the item(s) you return.

In order to exchange an item, you can send your original order back as a return and place a new order online at your earliest convenience. Please keep in mind that it may take up to three weeks for us to issue your refund. 

Jo Jet reserves the right to refuse a return, exchanges, or refunds if the items have any signs of wear, alterations, misuse or damage. The customer will be responsible for the cost of return shipment if the return is refused.

Additional Information on Returns:

  • Items must be unused and in original condition with original tags attached
  • Return, exchange, and refund policy only applies to purchases made on JoJetCo.Com
  • Original shipping fees are non-refundable and customers are responsible for all return shipping costs
  • Unfortunately we are unable to make any price changes retroactively.
  • Items marked final sale are not eligible for return/refund or exchanges.